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Small Business Marketing

3 Ways to Delight Your Customers

Reading Time: 2 minutes Everyone loves to be pleasantly surprised, charmed, and delighted. As you know, delight occurs when we encounter unexpected pleasantness. It’s when we involuntarily say, “Wow, I did not expect that. Thank you. I love it.” Here are three ways you… Read More »3 Ways to Delight Your Customers

The Secret is Delight

Reading Time: 2 minutes Warren Buffett was asked in an interview, what advice would he give a small business owner? His answer was simple – Delight your customers! When you delight your customers, the customer remembers you for a very long time. The feeling… Read More »The Secret is Delight